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The Editing Process

Learn how to submit briefs, check turnaround times, and request revisions.

Content Guidelines: What We Can & Can’t Edit

A clear list of the video types we support (YouTube, Podcasts, Socials) and the specific categories we do not accept (Music Videos, Wedding Films).

Managing Multiple Requests & Queued Projects

Understand how our sequential workflow works, why having a dedicated editor improves consistency, and how to prioritize urgent tasks in your queue.

Using the Video Review Tool (Feedback & Revisions)

Learn how to use the interactive video player to leave time-stamped comments, switch between versions, and download your final assets.

Turnaround Times & Delivery

Learn about our Standard (3-day) and Priority (1-2 day) delivery speeds, and how to use the 'Rush' option for 24-hour turnaround.

Uploading Footage & Assets (File Formats and Limits)

Guidelines on how to upload media, supported file formats, and when to use External Links for large 4K footage.

All Categories

Getting Started

The Editing Process

Billing & Credits

Troubleshooting & Support