Welcome to IndieDoers (“Company”, “we”, “our”, “us”).
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website indiedoers.com, use our platform, or interact with our services.
If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at support@indiedoers.com
1. Information We Collect
We collect information that helps us deliver and improve our services, including:
1.1 Information You Provide to Us
Account Information: Name, email address, password.
Billing Information: Payment details processed via secure third-party gateways (Stripe, PayPal, etc.). We do not store full card details.
Project Files & Content: Videos, assets, brand kits, instructions, and other materials you upload for editing.
Communication: Messages, support tickets, emails, and feedback.
1.2 Information Collected Automatically
Usage Data: IP address, browser type, device information, pages visited, time spent on pages.
Cookies & Tracking Technologies: Used for authentication, analytics, and improving user experience.
1.3 Information From Third Parties
Payment processors
Analytics providers
Advertising partners
Social login providers (if applicable)
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain the IndieDoers platform
Process payments and manage subscriptions/credits
Deliver video-editing services
Communicate with you (service updates, support, marketing)
Improve product performance, experience, and security
Analyze usage trends and platform performance
Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information.
We may share information only in these scenarios:
3.1 Service Providers
Trusted third parties who help us operate our platform, such as:
Payment processors (Stripe, PayPal, Razorpay, etc.)
Hosting providers (AWS, GCP, etc.)
Email and communication tools
Analytics & marketing tools
3.2 Team Members & Editors
Editors and internal staff may access project files solely for service delivery and quality assurance.
3.3 Legal Requirements
We may disclose information if required by:
Law
Court order
Government authorities
4. Cookies & Tracking Technologies
We use cookies to:
Keep you logged in
Remember your preferences
Analyze website usage
Improve features and performance
You can control cookies through your browser settings.
5. Data Retention
We retain your information only as long as necessary for:
Service delivery
Legal compliance
Resolving disputes
Internal analysis
You may request deletion of your account and associated data at any time.
6. How We Protect Your Information
We use industry-standard technical and organizational security measures, such as:
Encryption (HTTPS/SSL)
Secure payment processing
Access controls
Regular monitoring & audits
However, no online system is 100% secure. You use the service at your own risk.
7. Your Rights & Choices
Depending on your location, you may have rights including:
Access your personal data
Request correction or deletion
Opt-out of marketing communications
Request data portability
Withdraw consent
To exercise these rights, contact us at support@indiedoers.com
8. International Data Transfers
Your data may be transferred and processed outside your country of residence.
We ensure such transfers comply with applicable data protection laws.
9. Children’s Privacy
Our service is not intended for individuals under 18 years.
We do not knowingly collect data from children.
10. Links to Third-Party Websites
Our website may contain links to third-party sites.
We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the site signifies acceptance of changes.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
📧 support@indiedoers.com
🌐 indiedoers.com